We want you to be happy with your purchase. If you are not 100% satisfied with your EarZings, simply send your item back within 30 days of the date of purchase in its new, unused condition and EarZings will be happy to provide either a full refund of the purchase price or a credit toward an exchange. Returned items should include all tags. Used merchandise cannot be returned. Shipping charges are not refunded unless the product is defective or there is an error in fulfillment and EarZings is notified within 48 hours of receipt of shipment. Return shipping charges are the responsibility of the consumer. Return credit and/or exchanges will be processed within 7 days of receipt.
Return Process:
STEP 1 Within 30 days of the date of purchase, request a return or exchange by contacting us at 414.704.9873 or by email at info@earzings.com. A return form will be promptly emailed to you.
STEP 2 Return your unused item, remembering to enclose the return or exchange form. EarZings recommends you insure your return package and that you use a carrier that will track your shipment and provide proof-of-delivery. Please ship returns to:
EarZings
Attn: Returns
2943 N. Lake Drive
Milwaukee, WI 53211
EarZings are proudly made in the USA and inspected for quality to ensure that products are defect-free. However, to ensure a smooth return process, please inspect your EarZings shipment as soon as it arrives for any defects or shipping errors.
Should an EarZings shipment be refused, all shipping charges are the responsibility of the purchaser.
Order Cancellation Policy
If you’d like to cancel or change a shipment for any reason, please contact us at 414.704.9873 or by e-mail at info@earzings.com as soon as possible. We will do everything we can to accommodate your request. Unfortunately, we cannot change or cancel a shipment once it is in transit to you.